Updates for the products of sourceWAY.de are usually free. Only if there are big changes, there is probably a low update fee. If an update costs money, you can find this information in the changelog of the product.
Our products come with free support for 6 months. In cases in which you made an obvious mistake, we have to invoice our support time. But this will be clarified in individual cases. With free products there usually comes no free support.
Of course! If you are satisfied with us (or want to offer constructive criticism), you can rate us. Furthermore, we have an affiliate program which allows you to recruit client and earn a provision which we will pay to you for every purchase one of your recruited clients make.
We are reachable by phone from Monday to Friday in our office hours (8 AM to 6 PM german time). In the most cases we prefer an email. Emails are answered usually also outside of the office hours, at the weekend and on holidays. Our reaction times are very low - usually only a few minutes.